Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact
Effective August 1, 2008
OKLAHOMA AQUARIUM is committed to maintaining your trust and confidence. The following online privacy policy
is intended to protect and secure the personally identifiable information (any information by which you can be
identified) you provide to us online.
In addition, OKLAHOMA AQUARIUM will not send you e-mail that you have not agreed to receive. We may periodically
send you e-mail announcing news and event information. If you choose to supply your postal address in an online form,
you may receive mailings from us as well.
No Sharing of Personal Information
OKLAHOMA AQUARIUM never sells, rents, leases or exchanges your personal information with other organizations.
OKLAHOMA AQUARIUM assures you that the identity of all who contact us through this Web site will be kept confidential.
Security
OKLAHOMA AQUARIUM is committed to ensuring the security of your personal information. To prevent unauthorized
access, maintain data accuracy, and ensure the proper use of information, we have established and implemented
appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect
online. OKLAHOMA AQUARIUM uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting
or transferring sensitive data such as credit card information. Any information you enter is encrypted at your
browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive
your credit card information, it is accessible only to a small number of trusted OKLAHOMA AQUARIUM employees who
have been specially trained in processing this information.
Cookies
From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to
your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard
drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize
you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e.
e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the
settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you
choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some
features may not work as intended.
Children's Online Privacy
We are concerned about the privacy of young children and do not knowingly collects any personal information
from a child under 13. We encourage you to become involved with your child's access to the Internet and to our
site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's online experience, visit
the Federal Trade Commission Web site. You may also benefit from the information and resources available on
ProtectKids.com.
Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable
carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases
up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its
destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order
to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional
charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal
Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering
internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.
Billing Policy
We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit
SSL encryption to protect your credit card information during your online transaction. All prices and figures are
listed in US Dollars.
Return Policy
All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement.
Account policy
OKLAHOMA AQUARIUM reserves the right to de-activate or remove any user accounts provided at www.okaquarium.org
without a notice if user has provided wrong information, has violated common Internet policies or if the account
has been inactive for more than 60 days.
Download License
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or
devices owned by the person or entity that purchased the download. Additional licenses of downloads can be purchases
from www.okaquarium.org.
Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information
about your payment or order, please contact us at 1-918-296-FISH (3474) during office hours (10am - 5pm CST).
Our mailing address is:
P.O. Box 910
JENKS, OKLAHOMA 74037
